Returns & Exchanges
At Rosa Herbalcare, we want you to be completely satisfied with your natural beauty journey. If you are not happy with your purchase, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the unused herbal products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing